In order to get along in this world, we were raised to
do what is socially acceptable. This means treating
people the way you want to be treated and acting with
high standards. Most people are taught to treat
everyone with respect, and essentially to be polite and
nice to everyone.
I read recently that women especially are raised to be
pleasing are conditioned to be nice. For the most part,
both men and women are conditioned to see the word
"no" as a problem, and that we should mostly say
"yes" and just try and be cooperative. Sometimes, this
doesn't work in our best interest.
In business you generally want people to know you and
to like you. In fact, being likable is one of the key ways
to positively influence others. When working to build or
increase your profit, you sometimes have to tolerate some
things you don't like, but you don't have to accept or
tolerate everything, especially challenging clients.
It is not easy to strike a balance between working with
someone or choosing not to when you are in the business
of helping people. Many readers get clients that seem
to test their limits in one way or another. I know I
have had them. So I am here to say that it is perfectly
okay should you need to bring a business connection to
a close. If you find yourself avoiding the person when
they call for an appointment, dread having to read for
them because they challenge everything you say, or you
feel they are crossing personal boundaries, it may be
time to "fire" them as a client. Better yet, if you
see it coming, end it before the relationship begins.
Don't make the mistake of thinking the "free reading"
client who likes to work with you will end up wanting
to pay for your services down the road. If this is a part of
your business plan, you may want to rethink it. If someone
abuses your time, you'll want to notice that right away and
put a stop to it. Time is one of your most valuable assets.
What I want you to take away from this is that it pays
to transform your business to make it always a win-win
for you and the clients you service. Should there be a
need to end a relationship with a client, do so honestly,
graciously and bravely.